MetLife Nepal’s Covid Care Assistance Program to provide 3-day insurance payouts

NL Today

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Kathmandu: To support customers impacted by the ongoing Covid-19 situation, MetLife Nepal has launched a Covid Care Assistance program which includes fast-tracked payment of Covid-19 death claims within three working days.

The service allows claimants to submit all of the required documents online and beneficiaries will receive the claim payment within three working days directly in their bank account.

Customers can follow the simple step-by-step guide for more detail.

Along with fast-tracked claims, the program also includes PCR test at home facilities with 3 diagnostics centers for customers having symptoms of COVID and a 20% discount off a special care management program, through Danphe Care, to support COVID-infected customers and their dependents.

The 14-day support program includes virtual doctors consultations, medical counselling, monitoring and required medication support to COVID infected patients.

Customers can simply reach out to the call center at 01-5970166 or email to MetLife at [email protected] to access any of these services or visit the website or Facebook page for more information.

MetLife Nepal’s General Manager, Nirmal Kajee Shrestha said, “For many people in Nepal, this is an extremely difficult and uncertain time. We take very seriously our responsibility to help people build a more confident future and hope this COVID Care Assistance program can offer our customers some peace-of-mind and security to help them combat the challenges posed by Covid-19”.