Coca-Cola launches ordering service to support shop owners

NL Today

  • Read Time 2 min.

Kathmandu: As lockdown restrictions begin to ease, Coca-Cola in Nepal has announced plans on Sunday to support grocery and shop owners to bounce back from the pandemic.

In an attempt to revive businesses of grocery stores, Coca-Cola has launched a quick and convenient ordering service through WhatsApp to aid automation of order taking process and connecting Retailers and Distributors. With this, retailers will be able to directly place orders with distributors through WhatsApp. This concept will allow businesses to proceed and have better communication and avoid the risk of physical contact.  The platform will be made possible on other communication applications like Facebook Messenger and Viber as well.

“The past year has been tough for small businesses. This initiative is a small step to support retailers to recover their business faster by encouraging their customers to buy from nearby outlets in a safe manner and with multiple digital options to connect with us and their customers. These initiatives launched in select markets will be scaled up gradually,” said Adarsh Avasthi, Country Director, Coca-Cola in Nepal.

The company will conduct a clean-up of Coca-Cola Coolers and their products to maintain cleanliness as the company is taking extra precautions to ensure products are handled hygienically at every step. The initiative covers retail and grocery stores in Kathmandu. Coca-Cola will provide Hygiene and PPE Kits and install Counter Shields in over 1000 stores.

Pradip Pandey, Managing Director of Bottlers Nepal Ltd. said, “At Coca‑Cola, we know that we have a responsibility to continue to support economic recovery and to help our retailers navigate the new normal. We stand by small businesses and shop owners and look forward to meaningfully contribute to the growth of Nepal”

Since the lockdown, many grocery stores have been offering home delivery of their goods for which Coca-Cola will aid shop owners by placing personalized posters at stores that will provide contact numbers of the stores for easy communication and order.